Do you see yourself as a Front Desk Supervisor with one of the best known hotels in Nashville? What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. Here at the Holiday Inn Vanderbilt we're looking for more people like this to join our friendly and professional team.
Your Daily task at Holiday Inn Vanderbilt will be:
Train front desk agents
Supervisor teams for check in/out guests
Accept proper payments (cash, credit card, etc)
Upsell rooms where possible Issue, control and release guest safe-deposit boxes
Accurately process all cash and credit card transactions in accordance with established procedures
Respond appropriately to guest complaints.
Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Requirements include holding a High School diploma, some college or equivalent, plus three years front desk/guest service experience. You may be required to work nights, weekends, and/or holidays. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Great benefits, including Medical, dental, vision and other voluntary benefits after 45 days of continuous employment. Great food & travel discounts. Great work environment We'll reward all your hard work with a great salary and benefits - including great room discounts and superb training for future growth opportunities with IHG family of hotels. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together, we trust and support each other, by doing the right thing and we welcome all different perspectives. You need to show us you care, that you notice that the little things make true hospitality a great industry to thrive and survive. Our guests are #1 and our employees are above and beyond anyone else. IHG is an equal opportunity employer: Minorities/Females/Disabled/Veterans